What is the power of the spoken or the written word? Churchill said, “We are masters of the unsaid word, but slaves of those we let slip out” and Jean-Paul Sarte claimed “Words are loaded pistols.”
All of us have, at some point in our personal or professional lives, been confronted with situations where we have either averted a major “disaster” or fallen headfirst into one because of what we said. And when we look back on what transpired, very often we realize, it isn’t “what” we said, but “how” we said something that produced that desirable (or disastrous) outcome.
There is no getting away from it, or getting around it – communicating effectively is something we all need to do, in all walks of life, day in and day out.
The video below is a wonderful example of how your choice of words can influence people or situations differently.
Of the five Leadership Intelligences (Analytical, Communicative, Inventive, Operational and Ethical), it is evident that it is the Communicative Leadership Intelligence that comes into play here. In the video, the lady (in black) exercises this LI to change the way the visually challenged gentleman is perceived by people around (it can also be argued that she does this by appealing to the crowd’s Ethical Leadership Intelligence) thereby considerably increasing the donations made to him.
A TEDxSF talk by Louie Schwartzberg titled Nature. Beauty. Gratitude offers much to think about for all of us in how we can and should lead. Humility is perhaps the most important characteristic of leadership. And at the heart of humility is gratitude. Intelligence makes us aware; awareness makes us recognize all there is to be thankful for and thus generates gratitude; and gratitude makes us humble.
Enjoy the video:
The leadership guru Warren Bennis says that the key competence of a leader is “adaptive capacity”–the ability to deal with change. Adaptability is also at the core of innovation. Vivekin’s Leadership Intelligences Framework (LIF) is centrally concerned with measuring and developing a person’s ability to adapt. It does this comprehensively using 5 different intelligences: analytical, operational, inventive, communicative, and most importantly, ethical intelligence. Vivekin’s LIF is comprehensive in another way too: it measures both one’s aptitude to adapt and one’s ability to adapt.
We’re trying to benchmark LIF against other measures of adaptability. One such metric is Lumina Learning Inc.’s Spark–which uses a Jungian approach . Do you know of any other framework or system that measures the adaptive capacity of an individual? Do you use any such system in your organization?